How can we help you?
Read Documentation
Dive deep into detailed system setup guides, API specifications, and custom domain configuration walk-throughs.
Go to DocsContact Helpdesk
Can’t find what you are looking for? Send our campaign success agents an email or open a support ticket.
Open TicketThe Loop Blog
Learn modern link attribution, campaign strategy, best practices, and standard parameter management tips.
Visit BlogFrequently Asked Questions
How do I add a custom branded short domain?
Configure your custom domain in settings by adding an A record or CNAME record pointing to our edge IP address.
What is the difference between static and dynamic QR codes?
Static QR codes contain fixed links that cannot be altered once printed. Dynamic QR codes route through UTMLoop, letting you update the destination anytime.
How do I create and enforce UTM presets for my marketing team?
Navigate to Workspace settings, configure your allowed source, medium, and campaign variables, and enforce templates across all users.
Can I import campaign links from Google Sheets or Excel?
Yes, our bulk importer accepts standard CSV files containing campaign attributes and exports short links immediately.
Is there a limit to how many clicks a shortened link can receive?
Free plans have basic limits, while Premium plans include unlimited redirects backed by Cloudflare edge caching.